Great Lakes Computer Preparedness Package

Imagine this scenario: You’re preparing for a meeting, and your PC starts acting up. You get a call from a coworker who notices your server is down. You immediately pick up the phone to call your IT guy, only to remember he is in Cancun on the beach enjoying a well deserved week off. You can’t let the entire company take the week off just because your IT person did.

What do you do?  Call Great Lakes Computer!

Great Lakes Computer offers IT Support Services on an on-call basis, with no contractual obligations. Great Lakes will send out an expert technician to repair your server, fix your PC, or get your printer back up and running, so you can get your business back up and running.

Great Lakes Preparedness Package

BE PREPARED: You know you can’t forbid vacations, but you CAN be prepared for your IT person being unavailable. For a one time, low cost, Great Lakes Computer offers a Preparedness Package, where we run a thorough on-site assessment of your Network and PC environment. And should anything occur while your IT support is out of pocket, the first two hours of a service call is included in the Preparedness Package fee. So you can breathe easy knowing support is just a phone call away, and your IT person can enjoy their vacation!

Learn more about the author Bob Martin

Remote Server Monitoring for less than $1/day – It is possible!

Organizations, whether large, medium or small, need insight into the operations of their servers.  However, unless they are a large company, many believe they cannot afford a robust, remote monitoring solution.  Historically, SMB’s have a hard time justifying the costs in their yearly budgets.

However, all that has changed.  Thanks to providers like Great Lakes Computer, remote server monitoring is available for even  home offices, at less than $1/day.

Powered by Kaseya, Great Lakes Computer’s Server Monitoring allows your organization to obtain real-time, internal statistics from your servers by automatically scanning them for irregularities and/or failures.

Monitoring of your server for faults, errors and warnings – 24 hours a day – 7 days a week – 365 days per year, this automated program can remotely fix common problems and errors immediately, often times before you even know they exist!  Instant notification of problems or changes such as low disk space, processor spikes and memory issues, along with after-hours e-mail and cell phone problem notification, will ensure you can relax, knowing your operations are working, even when you are not.

Additionally, in this ever changing world of virsuses, malware and spyware, the Great Lakes solution ensures your server’s up-to-date with the latest important security patches and updates.

Learn more about the author Bob Martin

IT Support in Business is the vital support system that all else depends upon

As small and medium sized companies and organizations become increasingly reliant on their IT networks for maintaining nearly all aspects of their business, a great deal of emphasis has been put on finding the right IT person for the job.  Once that person has been brought on board, they become the go-to for troubleshooting across all aspects of operations.  It can be argued that a company’s “IT Department of 1” is not only the busiest person in the company, but in times of network outages and PC issues, they are the most crucial to operations.

But what happens when your IT guy or gal wants to take a vacation, or comes down with the flu?

Business cannot stop just because an employee wants to use their well deserved time off.  It is imperative for companies to have a plan in place to address your company’s vital operations even when the one person you rely on is not available.  Having a company such as Great Lakes Computer in your back pocket, available to provide on-call IT maintenance and repair on a non-contractual basis, could be just the answer you are looking for.

“The Importance of IT Support in Business”

For more compelling reasons to prioritize your IT Support, read our last blog article “The Importance of IT Support in Business” by George Pettit.

Learn more about the author Bob Martin